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Employee Transportation Coordinator (ETC)

Job Description

The Employee Transportation Coordinator (ETC) oversees the design and implementation of the worksite commute trip reduction program and is responsible for the administration of the program. Selecting the right ETC is critical to the success of the program. Her/his duties include, but are not limited to, the following components:

• Policy Planning and Implementation:
  
  
  
  • Develops and updates company's commute trip reduction program and policies.
    
    
  • Reviews, evaluates and provides input to new commute transportation policy proposals.
    
    
  • Implements commute trip reduction strategies.
    
    
  • Monitors related legislation.
    
    
  • Analyzes data and survey results to make program enhancement recommendations.
    
    
  • Prepares internal progress reports as required.
    
    
• Program Management:
  
  
  
  • Manages worksite commute programs.
    
    
  • Informs all employees about commute alternatives.
    
    
  • Maintains current ridesharing and vanpool data files.
    
    
  • Coordinates employee vanpool and carpool ridematching programs.
    
    
  • Maintains current commute alternative information bulletin boards/Commuting Options Board in key locations within the company.
    
    
  • Maintains samples of CTR program promotional and educational materials distributed during the year.
    
    
  • Performs the annual distribution of information to all employees about company's specific CTR program.
    
    
  • Completes Employer Annual Report & Program Description and submits to jurisdiction by applicable deadline.
    
    
  • Promotes development of facilities to accommodate commute alternatives such as lockers, showers and bicycle racks.
    
    
  • Develops and administers worksite Guaranteed Ride Home (GRH) program.
    
    
  • Supports flextime for commuters and alternative work schedules.
    
    
  • Promotes safe bicycle use.
    
    
  • Reviews parking policies and monitors parking.
    
    
  • Develops incentives for carpool/vanpool parking.
    
    
• Marketing:
  
  
  
  • Actively and continuously markets alternative transportation modes.
    
    
  • Organizes company informational events to promote commute alternatives.
    
    
  • Develops employee commute trip reduction incentives.
    
    
  • Establishes employee award or recognition programs.
    
    
  • Seeks and encourages management support for commute trip reduction programs.
    
    
  • Develops and distributes newsletters and promotional information.
    
    
  • Participates in regional campaigns to promote commute alternatives.
    
    
• Information Processing:
  
  
  
  • Collects and analyzes information pertaining to employee transportation issues and commute trip reduction policies.
    
    
  • Examines current literature on commute alternatives and attends workshops, training sessions and informational meetings.
    
    
  • Provides transportation management information to management and employees.
    
    
  • Holds employee transportation fairs and takes part in new employee orientation sessions.
    
    
  • Maintains and updates commuting options board(s) with alternative transportation information.
    
    
  • Prepares articles for newsletters, e-mail messages and employee information packages.
    
    
  • Provides personalized assistance to employees seeking information about commute alternatives.
    
    
• Program Evaluation:
  
  
  
  • Monitors worksite progress toward reductions in Single Occupant Vehicle (SOV) and/or Vehicle Miles Traveled (VMT).
    
    
  • Distributes and collects baseline/measurement Commute Trip Reduction Program Employee Questionnaires (surveys) to achieve at least a 70% response rate.
    
    
  • Records and updates statistical information on numbers of employees using alternative transportation and employees using flextime and alternative work programs.
    
    
• Liaison:
  
  
  
  • Functions as a liaison between company and legislative committees, transportation associations and other private or public transportation groups or committees.
    
    
  • Coordinates worksite CTR committee activities.
    
    
• ETC Skill Requirements:
  
  
  
  • Capacity to work independently and demonstrates initiative.
    
    
  • Excellent communications skills - written and oral.
    
    
  • Excellent people skills.
    
    
  • The ETC needs to be enthusiastic and accessible to all employees.
    
    
  • Professional appearance.
    
    
  • Computer literacy in word processing, graphics programs, spreadsheet applications and data base management.
    
    
  • Organizational and program management skills.
    
    
  • Experience in marketing/sales.
    
    
• Preferred Skills:
  
  
  
  • Experience in transportation demand management.
    
    
  • Four year degree is beneficial.
    
    
  • A user of commute alternatives.
    
    
  • Enthusiasm.

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